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Agent Analysis

Agent Analytics guide you towards each agent's analytics and understand about the analytical features of agents.

From your Voixt Dashboard

  • Click on All Agents

Highlighted Setting icon button

  • Click on Analyze icon button

Highlighted analyze icon button

You'll be redirected to the Analytics page of Voixt on overview tab.

  • Latest Prompt

  • Top Sources

  • Content Sources

Highlighted overview tab

  • Model Usage

  • Most Asked Queries

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  • Feedback

    • Positive Feedback – Number of successful and well-received queries.
    • Negative Feedback – Number of unsuccessful or poorly received queries.

  • Popular Days

    • Identify the days when user activity and engagement are at their highest.

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  • Customer Intelligence

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  • Total Interactions

  • Content Found Rate

  • Average Response Time

  • Query Analytics table

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  • Filter Content Source

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