API Reference

The Voixt API lets you drive the platform from your own systems: send WhatsApp messages, sync contacts, read conversations, and trigger automations from your backend.

:::info Documentation in progress Endpoint-level reference documentation is being published. In the meantime, contact support for API access, credentials, and the current endpoint specification. :::

What the API covers

Area	Capabilities
Messaging	Send template messages, reply within the 24-hour window, check delivery status.
Contacts	Create, update, search, and tag contacts. Bulk import.
Templates	List templates and read their approval status.
Conversations	Read message history, assign conversations, update status.
Webhooks	Receive inbound messages, delivery receipts, and status changes in real time.

Before you integrate

The API does not exempt you from WhatsApp's platform rules. Everything documented in the WhatsApp guide applies equally to API traffic:

Outside the 24-hour service window, you can only send an approved template.
Your daily messaging limit counts unique customers, regardless of whether the message came from the dashboard or the API.
Quality rating is measured the same way. Automation makes it easier to send badly at scale.