Voixt Documentation
Voixt is a WhatsApp automation and AI agent platform. Connect your WhatsApp Business Account, message customers at scale with approved templates, automate the routine conversations, and track every lead through to close — all from one workspace.
These docs cover the whole product. If you are new, start with Get started.
Start here
Get started
Create your account, connect WhatsApp, and send your first message.
Templates, broadcasts, contacts, the shared inbox, and messaging limits.
AI Agents
Train an agent on your own content and deploy it to web or WhatsApp.
The two things worth knowing first
WhatsApp is not email. Two rules set by Meta shape everything you do on the platform, and most confusion traces back to one of them.
The 24-hour window. When a customer messages you, you can reply freely for 24 hours. After that, you can only reach them with a pre-approved template message.
Messaging limits. You can only start conversations with a fixed number of unique customers per day. Meta raises that number as your quality rating improves — and your reach suffers if customers block you.
Read WhatsApp on Voixt for how both work in practice.
Find what you need
| Section | Covers |
|---|---|
| Get started | Account creation, email verification, first steps |
| Templates, broadcasts, contacts, inbox, flows, limits | |
| AI Agents | Training, customization, deployment |
| Lead management | Kanban pipeline, assignment, tracking |
| Insights | Delivery, engagement, and agent performance |
| Teams & roles | Inviting members, permissions |
| Account & billing | Plans, credits, profile, security |
| API | Programmatic access |
:::tip Need help? Contact support if something here does not match what you see in the app. :::